PRIVACY POLICY
Last updated December 01, 2023
This privacy notice for ZIYANG FREQTY MEDICAL EQUIPMENT CO.,
LTD. (doing business as Panda Scanner), including its affiliated company SUZHOU
FREQTY MEDICAL TECHNOLOGY CO.,LTD ("we,"
"our," or "us"), describes how and why we might collect,
store, use and/or share ("process") your information when you use our services,
such as when you:
n
Visit our
website at https://en.freqtek.com, or any
website of ours that links to this privacy notice
n
Engage with
us in other related ways, including any sales, marketing, or events
Questions or Concerns? Reading this privacy notice will help you
understand your privacy rights and choices. If you do not agree with our
policies and practices, please do not use our services. If you still have any
questions or concerns, please contact us at privacy@freqtek.com.
1. Information We Collect
Case Management: When you
create a case, you need to fill in the patients name, age, gender, case
information, doctors name, dental practices name so that you can carry out
the scanning and design work.
Account Information: When you
register or login to your account, you need to submit your account (either
email or mobile phone number), country/region, user name, and password.
Report: You can compile
specific patients information and patient clinical data into a report and
generate a QR code to send to the patient for review, such a report may include
oral health examination report and orthodontic simulation report.
2. How We Use Your Information
We process your information to provide, improve, and administer
our services, communicate with you. We use your information for the following
purposes:
Account
Creation: We may
process your information so you can create and log in to your account, as well
as keep your account in working order.
Providing Services: To deliver
the products and services you have requested.
Communication: To respond
to your inquiries, provide updates on your orders, and solve any potential
issues you might have with the requested service.
Improving Services: To enhance
our products and services, and to develop new product features
Legal Compliance: To comply
with applicable laws and regulations.
3. Information Sharing and Disclosure
We may share your information in specific situations described
in this section.
Service Providers: Third-party
service providers such as dental labs, dealers who assist us in delivering our
products and services to you.
Affiliates: We may
share information with our affiliates, in which case we will require those
affiliates to honor this privacy notice. Affiliates include our parent company
and any subsidiaries, joint venture partners, or other companies that we
control or that are under control with us.
Legal Compliance: When
required to comply with legal obligations, respond to legal claims, or protect
our rights.
4. Your Choices
You have the following choices regarding your information:
Access and Correction: You may
request access to or correction of your personal information. Once you exercise the right to access or correct and we have
confirmed your request, we will disclose to you the scope of personal
information we collected about you, the specific purpose for which we collected
your personal information, the sharing and disclosure of your personal
information, and the relevant information you have requested or corrected.
Delete Personal Information: You may delete
your account from our cloud platform. You have the right to request us to delete
your personal information we have collected, subject to certain exceptions.
Once you exercise the right to deletion and we have confirmed your request, we
will delete or direct our service providers to delete your personal information
from our records. Please note that we may deny your request if retaining the
information is necessary for us to provide products and services you requested,
perform the contract with you, detect, prevent, and respond to fraud,
intellectual property infringement, violations of our contracts or agreements,
violations of law or fulfill other legal obligations.
5. Retention of Your Personal Information
We will only keep your personal
information for as long as it is necessary for the purposes set out in this
privacy notice, unless a longer retention period is required or permitted by
law (such as tax, accounting, or other legal requirements). No purpose in this
notice will require us keeping your personal information for longer than the period
of time in which users have an account with us.
When we have no ongoing
legitimate business need to process your personal information, we will either
delete or anonymize such information, or, if this is not possible (for example,
because your personal information has been stored in backup archives), then we
will securely store your personal information and isolate it from any further
processing until deletion is possible.
5. Security
We implement reasonable security measures to protect your
information. We provide secure ways of accessing to the site.
Only authorized personnel have access to personal information.
We
also conduct security and privacy training courses to enhance employee awareness of the importance of protecting personal information.
6. Cookie
Cookies are small data files that are placed on your computer or
mobile device when you visit a website. Cookies typically contain identifiers,
site names, and some numbers and characters. Cookies enable websites to store
data such as your preferences.
We will not use cookies for any purpose other than those
described in this policy. You have the right to manage or delete cookies
according to your preference by changing your browser settings. You may clear
all cookies saved on your computer, and most web browsers can block cookies.
However, if you do so, you will need to change the user settings each time when
visiting our website.
7. Children's Privacy
Our services are not directed to children under the age of 13.
We do not knowingly collect personal information from children, unless the
information is collected under the consent of a parent or guardian or is
legally collected by our clinic user and shared as a patient case via the Cloud
Platform.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will
be reflected with a revised effective date.
9. Contact Us
If you have any questions or concerns regarding this Privacy
Policy, please contact us at: